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📘How and Why to Use the Assignment Exploration Chat

This article explains the Assignment Exploration Chat, a tool for clarifying details, asking questions, and making changes efficiently.

Cara Benecke avatar
Written by Cara Benecke
Updated this week

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1. What Is the Assignment Exploration Chat?

The Assignment Exploration Chat is a unique feature exclusive to the Assignment module, offering direct communication with our compliance experts and legal team instead of a bot. Unlike standard support, this feature provides you with personalized assistance tailored specifically to your assignment needs. You won’t need to deal with endless emails or phone calls, everyone involved stays in the loop with clear, actionable communication- all stored within the assignment.

2. Why Use It?

The chat offers several key benefits:

  • Unlimited Questions: Ask as many follow-up questions as needed to clarify details or refine your understanding. This service is included in the support fee with no extra charges.

  • Direct Interaction: If you’re unsure how changes (such as assignment duration or salary) impact compliance, simply reach out. We provide precise, tailored guidance.

  • Full Flexibility: Whether the assignment is shortened, extended, or canceled, use the chat to inform us. We’ll adjust assessments and documents, or cancel requests as necessary.

  • Efficient Communication: All conversations are stored on the dashboard alongside your assignment details, eliminating the need for CCing or long email chains.

  • AI with a Human Touch: While AI supports speed and accuracy, our compliance experts are always available to provide expert advice when needed.

3. What Can I Use the Chat For?

The Assignment Exploration Chat is ideal for:

  • Asking questions about your assignment.

  • Notifying us if the assignment needs to be canceled, extended, or shortened.

  • Clarifying details in the prepared documents.

  • Addressing uncertainties about your input, especially for special cases or unusual workflows.

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💡Tip: We may also contact you via the chat if we spot anything unclear in your submission, such as uncommon work locations or missing details.

4. Where to Find the Chat

You’ll find the Exploration Chat embedded directly in the assignment overview, alongside key documents such as:

  • Compliance Assessment

  • Initial Cost Projection

  • To-Do List

Everything is centralized in one place, making the process seamless and efficient, without the need to switch between different tools or sift through emails.e—no need to switch tools or search through your inbox.

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