The Workation request details pop-up provides a clear and structured summary of all relevant information related to a workation request.
This article explains each section of the pop-up and how you can use it effectively to review details, assess risks, track progress, and access documents.
Opening the request details pop-up
When you click on a workation request in the platform, the request details pop-up opens automatically.
It is divided into three main sections:
Trip details
Risk assessment
Progress and documents
Each section serves a specific purpose and helps you manage the request efficiently.
Section 1: Trip details
The top section of the pop-up provides a quick overview of the key trip information:
Traveler’s payroll country
Destination country
Trip start and end dates
Total duration of the stay
Number of working days during the trip
In the top-right corner of this section, you will find the workation trip ID.
This ID is always required when contacting the Customer Support team.
At the bottom of the section, the workation balance of the traveler is displayed.
Hover over the exclamation icon to see a detailed breakdown of the balance
This helps you understand how many days have already been used and how many are still available.
Section 2: Risk assessment
The risk assessment section shows the overall risk level of the workation request.
You can see:
The overall risk classification
Which risk dimensions are marked as:
Low risk
Medium risk
High risk
Viewing detailed information
Click on the arrow next to the risk level to expand or collapse the section
Expanding the section shows additional details per risk dimension
Downloading the risk assessment
To download the full risk assessment document:
Click on Detailed assessment
Comments
You can also use the Comments button to leave notes for your internal team.
Important notes about comments:
Comments are intended for internal use only (HR, assistants, employees)
WorkFlex employees do not review or act on information added in the comments field
If you need to contact WorkFlex:
Use the chat function in the platform, or
Send an email to [email protected]
Section 3: Progress and documents
On the left side of the pop-up, you will find the third section, which focuses on the status and next steps of your request.
Progress
This area shows:
The current progress status of the workation request
Which steps have already been completed and which are still pending
Approve or reject the request
Below the progress bar, you can approve the request using the Approve button or reject it using the Reject button.
Actions
By clicking the Actions button, you can:
Edit the request
Reschedule the trip
Cancel the request
Resubmit the workation request (if required)
See more on the actions you can take here.
Documents
Under Documents, you can see:
Which documents are finalized and ready to view or download
Which documents are still pending
Country guide
At the bottom of this section, you can open the country guide.
The country guide provides a comprehensive overview of:
Local regulations
Compliance considerations
Key information for your destination country
