🇭🇷 Croatia & 🇩🇰 Denmark: Certificate delivery rules
While WorkFlex can apply for the A1/CoC in both countries, the local social security authorities do not send the certificate to WorkFlex. Instead:
The original A1 or CoC certificate is sent directly to the employer’s legal entity address in the country of employment.
WorkFlex does not receive the certificate automatically.
Once the employer receives the original, we kindly ask that a copy be forwarded to WorkFlex.
After we receive the copy, we will upload it to the WorkFlex platform for documentation and make it available for you.
Why does this matter?
Clients should be aware that in the case of Croatia and Denmark:
They will receive the original certificate directly, not WorkFlex.
The certificate will only appear on the platform once we receive a copy.
Delays in forwarding the copy may cause gaps in documentation visibility on the platform.
What should clients do?
✔️ Monitor mail at the HQ/legal address in the employment country (Croatia or Denmark).
✔️ Forward a scanned copy of the certificate to WorkFlex once received to [email protected] .
✔️ Reach out to us if assistance is needed in identifying or retrieving a certificate.
For more information about the A1/CoC please check: A1 Certificates Overview