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Getting Started with the WorkFlex SOS Mobile App

This application is available for all employees using the Workflex platform and Workflex SOS"

Written by Hazem Emad

Overview

The WorkFlex SOS mobile app is designed to ensure your employees stay safe and connected while working from anywhere. By providing a 24/7 emergency lifeline, instant access to travel documentation, and proactive safety notifications, the app acts as an essential companion for professional travel. This application is available for all employees using the WorkFlex platform on both iOS and Android devices.


Important to Know

  • Platform Availability: The app is available for download on iOS and Android.

  • Authentication: The app supports Single Sign-On (SSO) for secure and convenient access.

  • Feature Set: Users have access to trip management, notifications, SOS/Emergency support (call/WhatsApp), and account controls.


How It Works

The WorkFlex SOS mobile app centralizes your travel safety resources, ensuring that critical information and support are available directly from your pocket. Once logged in, the app provides a seamless experience for managing your active workations and accessing emergency assistance when needed.


Key Safety Features

Travel Safety, Anytime, Anywhere

  • Real-time Risk Alerts: Stay informed with immediate notifications regarding travel risks.

  • Instant Insurance Access: Retrieve your travel insurance details instantly whenever you need them.

  • 24/7 Emergency Lifeline: Access an emergency lifeline directly from your pocket, with support available via phone call or WhatsApp at any time.


Steps

  1. Download the WorkFlex SOS app from the Apple App Store or Google Play Store.

  2. Open the app on your mobile device.

  3. Sign in using your organization's Single Sign-On (SSO) credentials.

  4. Navigate through the dashboard to view your trips, adjust account controls, or access emergency support.


Enabling Face ID or fingerprint

  • Open the app and go to Account

  • Select Sign-in & Security

  • Enable biometric authentication and confirm via your device prompt


Trip Documents and Security Settings App

The WorkFlex mobile app now shows your trip documents on your phone — A1 certificates, PWD confirmations, travel request confirmations, plus anything in your Document Center like your passport. Everything is fetched automatically, so there's no more searching through emails while you travel. You can also secure the app with Face ID or fingerprint and delete stored location data. Available to all users with the app installed.

Viewing your trip documents

  • Open the WorkFlex app and sign in

  • Navigate to the trip you need documents for

  • Open the documents section for that trip

  • Tap any document to view it

Deleting your location data

  • Open the app and go to your account settings

  • Select the option to delete geo-data and confirm


Additional Notes

  • Emergency Preparedness: We recommend familiarizing yourself with the SOS/Emergency support functions (call/WhatsApp) before you begin your travel.

  • Demo Inquiries: For organizations interested in learning more about WorkFlex, you can request a demo here: https://shorturl.at/pdHlz.

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