At WorkFlex, we offer a range of integration options to streamline the business travel process, ensuring that all your travel bookings, updates, and changes are seamlessly managed. Below, you'll find an overview of how external sources send business trips to WorkFlex and which types of bookings and updates are supported through different methods.
Key integration methods supported
Open API:
Round-trip and one-way flight bookings are fully supported through our Open API, making it easy to book trips from A to B, and back from B to A.
Multi-stop trips and Train + Flight are also supported, offering flexibility in planning complex itineraries.
Hotel + Car bookings and Group bookings can be easily processed with our Open API integration.
Egencia:
Egencia offers support for round-trip flights, one-way flights, multi-stop trips, and group bookings.
Hotel bookings are supported.
Trip cancellations are fully supported, allowing the entire trip (flights, hotels, etc.) to be cancelled through Egencia.
TravelPerk:
TravelPerk integrates well for round-trip and one-way flights, but it does not support multi-stop trips or hotel bookings.
Partial cancellations are not supported, and travel date changes cannot be processed.
Email CC:
You can use the Email CC feature to manage a variety of bookings, including group bookings, hotel bookings, and round-trip flights.
Train bookings are also supported via email. However, multi-stop trips and car rentals cannot be booked using email CC integration.
Scenario Overview
✔️ = Supported
❌ = Not supported
⏳ = Coming soon
Feature / Scenario | Open API | Egencia | TravelPerk | Email CC |
Round international flight bookings (Trip from A to B and back from B to A) | ✔️ | ✔️ | ✔️ | ✔️ |
One way international flight bookings (Trip from A to B) | ✔️ | ✔️ | ✔️ | ✔️ |
Multi-stop trips (Trip from A → B → C → back to A) | ✔️ | ✔️ | ❌ | ✔️ |
Car rentals (Booking a rental car in destination B) | ✔️ | ✔️ | ❌ | ✔️ |
Hotel Bookings (Booking a hotel in destination B) | ✔️ | ✔️ | ❌ | ⏳ |
Train bookings (Booking a train from A to B) | ✔️ | ⏳ | ⏳ | ✔️ |
Train + Flight (Simple) (Domestic train trip followed by a trip from A to B) | ✔️ | ⏳ | ⏳ | ✔️ |
Train + Flight (Complex) (Cross-border train from A to B followed by international flight from B to C) | ✔️ | ⏳ | ❌ | ✔️ |
Hotel + Car (Booking both hotel and rental car in destination B) | ✔️ | ✔️ | ❌ | ✔️ |
Booking on behalf of others (Booking a trip for another traveler, but the trip will still be saved correctly without any issues.) | ✔️ | ✔️ | ✔️ | ✔️ |
Group bookings (Booking for a team or group of travelers) | ✔️ | ✔️ | ✔️ | ✔️ |
Trip Cancellations (Entire trip - flights, hotels, etc. - is cancelled) | ❌ | ✔️ | ⏳ | ✔️ |
Partial Cancels (Trip with multiple flights where only one segment (e.g., Flight A) is cancelled) | ❌ | ❌ | ❌ | ❌ |
Travel date changes (We will cancel the old existing trip and create a new one and redo compliance) | ❌ | ⏳ | ❌ | ❌ |
What’s coming next?
We’re always working to improve our integration capabilities. Features like Train + Flight (Complex) and partial cancellations are under review, and we hope to support these scenarios in future updates. Stay tuned for more capabilities to make your business travel experience even smoother.
For more detailed information on each integration method, please refer to our Help Center articles or reach out to your WorkFlex Customer Success Manager for assistance.