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Illness during a trip

What happens if I get ill or I even need to go to the doctor during my trip abroad - am I insured?

Cara Benecke avatar
Written by Cara Benecke
Updated over a week ago

Business trip

If you need to see a doctor while being on a business trip your company has an insurance for you. Please make yourself familiar with your companys' travel policy and the travelling rules in your employment contract. For any further assistance contact your HR department.

Workation

For a workation we kindly ask you to check out the Insurance policy which is provided in your WorkFlex account. Please login to the platform and click on your name at the top right corner.

There you will then find the "Insurance policy" section with all the information between "Imprint" and "Log Out".

If your employer did not book the travel health insurance via WorkFlex please make sure that you take care of this topic on your own.

If your company has booked the travel health insurance via WorkFlex, you can use as well the Globalhealthplan App for an easy and intuitive travelling experience.

The app offers a variety of services such as:

  • 24/7 text chat with medical professionals and

    physicians

  • Data secure chat connection between the user

    and MD Medicus

  • Alerts with up-to-date safety and health

    information

  • list of preferred medical service

    providers

  • access to the medical video consultation, the 24-hour

    emergency assistance and the chat function

  • emergency call can be triggered directly from

    the start page or via the menu

  • If an emergency call is triggered, the call will be

    directed to the service center in Ludwigshafen.

    Multilingual, medical staff and doctors are available

    there 24/7

  • and many more features

Where and how to download the Globalhealthplan App from our insurance provider Hallesche and what else it offers to you is described in this flyer with detailed instructions.

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