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Business Travel Integration with SAP Concur
Business Travel Integration with SAP Concur

How to integrate Sap Concur with WorkFlex?

David William avatar
Written by David William
Updated this week

WorkFlex integrates with various business travel booking tools, allowing you to seamlessly review and generate compliance checks faster than any other provider. With SAP Concur, there are multiple options to directly feed business travel confirmations into WorkFlex’s compliance platform. Below are the available integration options:

1. Include a custom @getworkflex Email Address in trip booking confirmation emails

By including a custom email address that we will generate for you (e.g., [email protected]) in the BCC/CC field of booking confirmation emails, trip details will automatically be forwarded to WorkFlex’s trip detection engine. This allows us to retrieve the necessary information to evaluate the trip and, if needed, create the required compliance checks.

This function must be set up with your Customer Success Manager (CSM) at SAP Concur, as it is not accessible directly through the platform’s settings.

If the BCC/CC fields are already in use, we can modify the existing email setup to automatically forward the confirmation email to WorkFlex. We process the trip data and immediately forward the email back to the intended BCC/CC recipient.

2. Internal Email Hub

Within your own email client (Outlook, Gmail, etc.), you can set up an auto-forwarding rule to send trip booking confirmations from SAP Concur directly to WorkFlex. Once enabled, our engine will gather the trip details and generate the necessary compliance information.

3. SAP Concur Web Services Module

If you already have the Web Services Module with SAP Concur, our development team can collaborate with your team to help you build a small middleware tool. This tool will extract the necessary trip details for upcoming business trips and send that data directly to WorkFlex via our Open API.

4. Manual Forwarding of Booking Confirmation Emails

Using your custom @getworkflex.com email address generated by WorkFlex for you, travelers or recipients of booking confirmation emails from SAP Concur can manually forward these emails to WorkFlex. We will then analyze the trip details, create the trip entry in the WorkFlex platform, and generate the required compliance checks accordingly.

For further assistance, please contact our support team via the chat function on the platform.

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