WorkFlex

Which documents do I have to carry with me and in which form? Where can I find them and who can access them?

Trip documents

Which countries can I travel to and for how long?

Trip destinations and durations

What to say when asked about the purpose of my trip? Can I visit a client during a workation? difference between workation and business trip

Workation vs business travel

What do the compliance statuses (Attention, Handled by WorkFlex and Completed) in a business travel process mean?

Description of business travel statuses

How long does it take to receive an A1/CoC certificate?

Timelines for A1/CoC certificate

What are the rules for EoR employees? Are they covered? How? What do I need to know?

Guidelines for Employer of Record (EoR) employees

What is the difference between an A1/CoC certificate, a Provisional A1 and a WorkFlex Social Security Statement (WSSS)?

Difference between A1/CoC, Provisional A1 and WSSS certificates

Why does WorkFlex need to know all calender days I have spent in the destination country?

The relevance of all days of attendance in the destination country

What is a Posted Worker and what is a PWD?

Posted Worker Directive (PWD)

What is the difference between a Compliance summary and a Risk assessment?

Difference between compliance summary and risk assessment

What happens if I do not report my Business travel via/cooperate with
WorkFlex?

The risks of traveling uncompliantly

Which information will be asked  to submit a Business travel request?

Information asked for business travels

Is it possible for the A1 certificate to cover several business trips to different countries?

A1 for multiple trips

Who should I contact if my technical equipment is defective or got stolen?

Equipment defective/stolen

What should I do if I have further questions?

The WorkFlex support chat

Why do I need a WorkFlex account if all the information is taken from
my booking confirmation via the travel management system?

WorkFlex account despite travel management system

I am not a citizen of the EU/EEA, Switzerland nor the UK. Do I still need to
apply for an A1/CoC certificate?

Regulations for Non-EU citizens

When do I have to book my cross-border trip and/or submit a request on the
platform?

Trip request timelines

How can the direct manager approve or decline a workation request and where can I check the status?

Manager approval for workations

How to request a business trip: A step-by-step guide

Find out where your request might be stuck

How to check the status of your workation request

How to request working from abroad: A step-by-step guide

What happens if an employee exceeds the allowed amount of workation days?

Warning for trips exceeding allowed workation days

Workation balance

Also visa-exempt citizens need more than a passport to enter the UK

Everything to know about the UK-ETA

How to add a comment on a request

I would like to send a reminder internally to use WorkFlex, especially for workations before the high-season

Reminder before high-seasons for workations

How does the integration with our travel tool work if an employee books a one way ticket?

Managing one-way business trips

Learn about the reminder emails sent for workations and business trips in WorkFlex to ensure smooth approval.