Product Updates – 2026

A running log of what's new on WorkFlex in 2026, newest first.

See also: 2024 · 2025 · 2026 (this article)

With the new WorkFlex MCP, you can connect Claude, ChatGPT, Cursor, or any other MCP-compatible assistant directly to WorkFlex — and get things done using plain language.

“Do I need an A1 for Milan?”
“Submit this workation.”
“What’s waiting for my approval?”

Trips, compliance summaries, documents, day balances, approvals, reporting — all of it, right where you’re already working.

Your existing WorkFlex role and permissions remain unchanged, and you stay in control: nothing changes in WorkFlex until you confirm it.

Want to try it? Let us know and we’ll enable WorkFlex MCP for your account. Once enabled, you can get connected in just a few minutes — setup steps are available in our Help Center article.

🗓️ 29 September | 12:00–12:45 CEST (11:00–11:45 BST)

Changing regulations, new compliance forms, and tight deadlines—cross-border work is getting more complex, and it all lands on your desk in HR or Global Mobility.
To give you complete clarity, we analyzed data from over 1 million travel days across 500 companies to create the first-ever Cross-Border Index. Join us live from our Berlin studio as we unpack the true cost and complexity of sending employees abroad.

Register here:

You can now easily manage independent contractors within WorkFlex. By selecting the new "Freelancer" option in an employee's profile, the system automatically adapts. Payroll and employment fields dynamically shift to track contract countries and entities, unlocking accurate, automated compliance assessments for your flexible workforce. Learn more here.

HR admins now have total control over document expiry reminders. From your company settings, you can customize exactly when, and how often, automated alerts are sent for each specific document type. Add multiple reminders, set custom timelines, or turn off early reminders entirely for specific files. Learn more here.

We've overhauled how business travel purposes are captured. Instead of scrolling through long lists, employees can now simply describe their trip in their own words, and our AI will suggest the most accurate categories. This upgrade connects to refined compliance logic, ensuring hyper-accurate visa and Posted Worker Notification (PWN) assessments across 100+ countries. See how it works here.

We know every enterprise has unique compliance processes, which is why we're handing you the keys. HR teams can now create custom trip actions and design internal emails from scratch. Using the new Automations tab, you define the exact rules for when these actions fire, and can even set them to automatically notify their assigned owner. Find a step by step guide here.

Managing workations is now much more flexible. We've redesigned the interface so you can easily assign different workation rules to specific entities. Learn more here.

Take full control of your assignment processes with our new visual Workflow Builder. Instead of relying on a fixed process, admins can now design custom approval flows, set conditional triggers based on departments or countries, and gate progress based on specific document uploads—all via a simple drag-and-drop canvas. Find a step by step guide here.

Financial planning for assignments is now fully automated! Whenever you request a Cost Projection or Balance Sheet, our AI-assisted engine generates the document and delivers it directly to your Documents tab in under a minute. If any numbers look off, your Customer Success team is just a click away to assist. Learn more about this update here.

We've neatly separated active assignment details from core employee profiles. When an employee goes on assignment, a new tab appears housing all assignment-specific data (host country, cost center, temporary address). This data auto-syncs, is preserved when the assignment ends, and never overwrites their permanent profile details.

Your employees can now access everything they need directly from their mobile devices. The WorkFlex app now features instant access to SOS policy details, hotline numbers, and insurance certificates. We've also added a Document Center where travelers can securely view uploaded passports and visas on the go, plus new city-level destination details for better trip context. Find everything you need to know about SOS app here.

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We've rebuilt getworkflex.com from the ground up. Alongside a refreshed, more grown-up brand, we've rewritten much of our messaging based on what customers told us in recorded sessions — because the way we describe what we do should match the way you actually talk about it. Hundreds of pages across two languages, new visuals, and clearer explanations of what WorkFlex does. Have a look around, and tell us if anything looks off.

Explore the new site and send us your feedback.

HRs now have a dedicated Visa Dashboard showing all trips requiring visas in one combined view—covering Business Travel, Workation trips, and requests from the Visa Assistant. Document type and status are set by the Visa team and displayed as read-only.

Find more information here

Trip date selection now highlights public holidays in both the home and host country, so employees can plan around them instead of discovering them later. The system continues to deduct only home-city holidays from the working-day balance automatically, and manual adjustments remain available whenever a trip doesn't fit the standard pattern.

Look for highlighted dates the next time you pick trip dates.

HR admins can now edit details of existing entities (address, names, etc.) directly from the platform—no more Customer Success Manager handoffs for simple updates.

Find more information here

Two improvements land together here. First, HR admins can now manage the visibility and ownership of individual workation trip actions from company settings, so each action sits with the right person. Second, pending requests and trip approvals have moved out of banners and progress bars into "Actions required," where they belong. What needs doing is now in one predictable place instead of scattered across the interface.

Find more information here

Clients with managed employees can now stop those employees from receiving A1, PWD, and social security statement notifications. Email customization settings include an "Employee type" section with separate checkboxes for employees with and without platform access. A1/CoC and PWD emails have both selected by default; the social security statement defaults to managed employees only. Particularly useful for partners who prefer employees receive no direct WorkFlex communication.

For details, see our guides on customizing your emails.

Adding sites one at a time was painful for clients with large footprints. You can now upload work locations from a CSV or XLSX template directly on the work locations page. Every row is checked for missing fields and duplicate names before anything is created, and a review table shows exactly what will be added — so mistakes get caught before they reach your data, not after.

Fore further information click here

Hotel bookings are now supported for clients with a direct Egencia integration, joining the existing booking capabilities. This is newly live, so let us know if you'd like to be among the first to use it and we'll support the setup.

For more information click here

Switzerland normally requires notification at least 8 calendar days before a trip starts. Swiss guidance allows a narrow exception for genuine emergencies — equipment damage, accidents needing immediate correction, natural disasters, or comparable unforeseen events. Planned work doesn't qualify: meetings, workshops, scheduled projects and routine maintenance all follow the standard deadline. You'll need a supporting letter from your Swiss customer, and the cantonal authority makes the final call. Worth knowing: emergency notifications aren't covered by our No-Risk policy.

Full conditions and the letter template are here

Before we can file Posted Worker Notifications for Norway on your behalf, your company needs to authorize us in Altinn. Once you have your Norwegian Organisation Number (NUF) and Altinn 3 access, it's a short setup: add WorkFlex as a user under Access Management, then grant power of attorney for the reporting service used by the Norwegian Tax Administration. You'll need the Access Manager role to do it — if you don't have it, your company's Altinn administrator can help.

Step-by-step instructions are here

HR admins can now select a past start date when submitting or rescheduling a trip. Previously this meant contacting support, who submitted it on your behalf anyway — an unnecessary step for everyone. Employees and other roles still can't backdate trips. One thing worth knowing: trips entirely in the past won't receive a PWD, only a compliance summary and, where applicable, an A1.

Submit backdated trips directly from your dashboard. For more information click here

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Managing local labor rules during work trips just became a lot simpler. We’ve enhanced our sub-assessments to include clear, jurisdiction-specific guidance on local public holidays and working time expectations. By providing concrete “do’s and don’ts” directly within the platform, we help you eliminate policy ambiguity and ensure consistent compliance across all your business trips and workcations. You can now rely on clearer, risk-based insights to support your team wherever they choose to work. Learn more here.

Unsure how to classify the employee's travel? We’ve introduced a new built-in Trip Classification Tool to take the guesswork out of compliance. By answering a few quick questions, you can now identify the correct trip category—including complex recurring travel or edge cases—in under a minute. This self-service tool helps you avoid manual errors, save time, and ensure every trip is perfectly aligned with our compliance standards from the start. Learn more here.

We’re excited to announce that the WorkFlex SOS app is now live on iOS! This new tool provides your team with immediate support and enhanced security wherever they travel. By putting critical safety features directly in their hands, you can ensure your employees stay protected and connected at all times. It’s a simple, proactive way to prioritize team wellbeing during every global work experience.

Learn more here

Finding the right global mobility partner just got easier. Clients can now discover and connect with 40+ vetted vendors directly through the WorkFlex platform, spanning immigration, relocation, tax, health insurance and more. Select a vendor and a ready-to-send email opens instantly, no searching, no cold outreach.

New vendors and service categories are added regularly, so there's always more to discover.

Learn more here

We’ve upgraded our visa tools into a comprehensive hub, now featuring dedicated support for long-term relocations. Whether you're managing short-term business travel or complex international assignments, you can now assess eligibility and initiate the full immigration process directly through your dashboard. This centralized approach gives HR teams expert guidance and clear oversight, making it easier than ever to support your employees' global moves with confidence and compliance. Learn more here.

You can now tailor your compliance workflow by customizing trip actions directly in your company settings. For every action, such as visa or A1 applications, you can decide whether it’s triggered, who has visibility, and who is responsible for completing the task. This update allows you to hide internal processes you handle elsewhere and focus on the steps you want WorkFlex to manage, ensuring a more streamlined experience for your team. Learn more here.

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With your cc-integration to your travel tool, you can now add the trip purpose to your booking emails and WorkFlex will automatically match these in your WorkFlex account. In practice, this means:

We recommend using this new enhancement to streamline your business travel compliance. Please reach out to your Customer Success Manager. You can find out more information here.

Managing high volumes of travel requests just got faster. HR admins can now bypass manual, one-by-one entries and create hundreds of trips simultaneously using Excel or CSV files. Find out more here

Keeping track of remote work limits just got easier. HR admins can now make workation day limits and notice periods strictly enforceable directly from the Workation policy settings. Find out more here.

WorkFlex can now give employees direct access to the Visa Assistant on their dashboard. Employees can self-serve visa checks and submit requests without going through HR. Each employee sees only their own trips. If you wish to enable this for your employees, please reach out to your Customer Success Manager. Learn more here.

By default, WorkFlex sends reminder emails to employees and HR administrators when a document in the Document Center (such as a Multi-State A1 certificate, visa, or any other document with an expiry date) is approaching its expiration date or has already expired.

You can customize the recipients of these notifications. For example, you can opt yourself out of receiving these emails, send them to specific users, or configure them based on user roles (e.g. HR Administrator, Manager, Assistant, etc.). Find out more here.

Managed employees with A1 trip handling enabled will now automatically receive their WorkFlex social security statement as a PDF attachment by email. Previously, this document was only available inside the platform — which managed employees cannot access. The email template is also available in email customization settings. Find out how here.

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We’re proud to share that WorkFlex has been awarded the VDR Innovation Award 2026, an award that recognises innovative solutions shaping the future of corporate mobility, voted by an expert jury and business travel professionals across the industry.

What sets WorkFlex apart? The all-in-one platform approach for end-to-end business travel compliance — fully automated. A big thank you to our clients for trusting us and sharing their challenges with us along the way.

The To-Do Tracker gives HR admins a clear overview of trips that currently require attention — showing only trips with pending actions.

Once all actions are completed, trips disappear automatically. Actions are displayed directly in the overview, so there’s no need to open each trip individually. Learn more here.

You can now upload visa documents directly within a trip request — no need to leave the page.

Once uploaded, the visa is automatically saved in the employee’s Document Center, related actions are completed, and the Compliance Summary updates automatically.

The feature is available for employees, assistants, and HR admins.. Find out how here.

HR admins can now define exactly who receives each type of email notification.

The new “Recipients” tab allows you to:
• choose recipient groups per email type
• add custom email addresses
• opt out of notifications individually

Available for Assignments, Business Travel and Workation. Learn more here.

HR admins can now choose which WorkFlex solutions they receive notifications for — including Workation, Business Travel, Assignments, Travel Calendar, and SOS.

This keeps inboxes cleaner and ensures admins only receive updates relevant to their role. Find out how to set it up here.

You can now check expected processing times for pending A1 certificates, CoCs, and PWN documents directly in the request details via the new “Check processing time” link.

This gives you instant visibility into country-specific timelines and reduces uncertainty when planning assignments.

Managing assignments across multiple regions no longer means managing multiple vendors.

WorkFlex has built a global vendor network with regional specialists across Asia, Latin America, Africa, the Nordics, the Middle East, and Europe — plus backup coverage worldwide.

One point of contact. Transparent pricing. Global coverage.

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We're thrilled to share that WorkFlex has raised €37 million in Series B funding, backed by Spectrum Equity — with a special thank you to Visionaries Club for their support from the very beginning.

The world isn't getting simpler. Geopolitical tensions are rising, regulations are tightening, and the pace of cross-border business keeps accelerating. This funding means we can solve that problem at a much bigger scale, and keep building the compliance infrastructure your organization relies on. We're just getting started.

You can now search by city, not just country, when submitting workation, business trip, and assignment requests. A free-text search powered by Google Places replaces the previous country dropdown, making the experience faster and more intuitive.

Why this matters for your team:

Trip Actions is a new feature that shows exactly which compliance-related tasks still need to be completed for a workation or business trip — and who is responsible for each one.

Here's how it works:

Find out more here.

WorkFlex now integrates directly with Deel. If your company uses Deel as your HR platform, you can connect it with WorkFlex for a smoother data flow across your mobility and compliance processes.

Learn more here.

Good news if you post workers to Switzerland. We've simplified the PWD notification process — we will no longer ask you to provide contact person details at the destination company.

Going forward, WorkFlex will appoint the posted worker as the contact person and use our own contact details. This means any follow-up from Swiss authorities is handled directly by us, with no additional effort required on your side.

Learn more here.

For clients with A1/CoC trip handling enabled, WorkFlex will now request individual Powers of Attorney (PoA) for Norway — both for workations and business trips. This follows the same process already in place for Sweden.

Find out here.

The Travel Calendar continues to get smarter. Employees can log their daily work location, travel details, and non-working reasons in just a few minutes — whether it's a full day, a split day, or two countries in one day.

From the HR side, you get full visibility for payroll and tax reporting in one place:

Weekends, public holidays, approved business trips, and workation entries now sync automatically. WorkFlex selects the right country — payroll or destination — based on each employee's situation, with no manual setup needed.

Available for customers with the Assignment Solution enabled. Learn more here.

WorkFlex now officially offers Assignment Policy Consultation — a faster, more practical alternative to traditional policy development.

The process is straightforward:

The result is a short, modern assignment policy that people will actually read and use — covering everything from scope and eligibility to packages and processes. No 50-page documents that collect dust. First draft delivered in under a week.

Reach out to your Customer Success Manager to learn more.

Managing assignments that span multiple entities just got easier. The new Assignment Admin role gives HR admins controlled visibility into assignment details for employees outside their own tenant — without granting broad company-wide access.

Here's what it means in practice:

The result: smoother collaboration between Home and Host HR, better governance, and no more workarounds for cross-entity assignments.

Learn more here.

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We’ve introduced the Workflow Builder as an experimental feature designed to give HR and Global Mobility teams more flexibility in defining internal processes.

Important: This is the first experimental version, and workflows created in the builder are not automatically applied to the platform yet.

When you submit a workflow:

This early version is designed to demonstrate the flexibility of WorkFlex workflows and help teams define the exact process they want.

Our team will then support you in activating the workflow. Learn more about workflow builder for workations here, and for business travel here.

Over the past months, our Compliance Operations team has been working to finalize the remaining countries where our A1 / Certificate of Coverage (CoC) processes were not yet fully operational.

We’re happy to share that WorkFlex now supports operational processing across the entire EU, EEA and Switzerland.

In the last cycle, six jurisdictions required deeper operational setup:

Learn more here.

As of March 1st, the official address of WorkFlex International B.V. has changed to:

WorkFlex International B.V.
Hildegard von Bingenstraat 44
1081 LH Amsterdam
Netherlands

The new address already appears on all invoices issued since March 1st.

Please update your records if needed.

Since January 2026, Certificates of Coverage (CoC) in Germany must be requested digitally via the SV-Meldeportal, replacing the previous mail-based process.

This change removes previous submission pathways via SAP HCM, meaning many companies must now log into the SV-Meldeportal and submit CoC requests manually, adding new administrative steps for HR teams.

If you already use WorkFlex for A1 and CoC handling, no action is required. We manage these updates automatically as part of our service.

If you currently handle CoC requests internally, this may be a good moment to consider moving the process to WorkFlex.

We have good news for companies sending employees to Italy.

Previously, the Italian PWD process required employees to provide detailed personal information about the contact person at the destination company, including:

Going forward, these questions will be removed.

WorkFlex now has a local contact in Italy who can handle this information directly during the notification process.

As a result, employees no longer need to provide these details themselves, making the process significantly faster and simpler.

As part of our ongoing infrastructure improvements, WorkFlex is updating the service used to send system emails.

We will be moving to Amazon SES, a fully GDPR-compliant email delivery service.

This change improves the reliability and stability of platform emails, including notifications and system messages.

No action is required on your side.

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We’ve redesigned the trip request pop-up so you can easily track the progress of your request, find relevant documents, and clearly see what’s next.

The updated view gives you:

To support you, we’ve created dedicated guides below:

Sending sensitive documents via email attachments is often not secure. Files can be forwarded, intercepted, or stored in inboxes longer than intended.

With WorkFlex File Share, you can now securely share files without sending them directly via email.

How it works:

This ensures better control and improved data security.

Learn how to use it here.

WorkFlex is available in multiple languages.

Users can now select their preferred platform language directly during onboarding after their first login by choosing the language in the top-right corner of the onboarding page.

This selection will also define the language of system emails sent by WorkFlex.

Learn more here.

We’re thrilled to announce that WorkFlex can now request A1 certificates for companies in France.

This expands our support for international mobility and ensures full compliance for your employees working across borders.

Learn more here.

The new Assignment Task Tracker gives HR teams, employees, and all involved stakeholders full visibility over required to-dos throughout an international assignment.

Tasks are:

It’s another important step toward WorkFlex becoming your true one-stop shop for assignment management.

Learn more here.

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We’ve introduced a new trip status to keep your dashboard clean and actionable.

If a trip is still pending and the trip start date has already passed, the system will now automatically change the status to Overdue.

Why this helps

HR admins can focus on future, actionable trips. Trips that can no longer be processed due to missing information are clearly separated. Overdue trips remain visible in the dashboard, but:

Learn more here.

No more out-of-pocket payments for medical emergencies.

Employees insured with WorkFlex no longer need to pay upfront for medical emergencies during business trips.

In case of an emergency, they will receive a virtual travel health insurance credit card, allowing them to pay healthcare providers directly — without reimbursement processes or financial stress.

To help you communicate this internally, we’ve prepared a ready-to-use employee communication guide, including email templates you can send directly to your teams.

We recently released dedicated profile fields for employees going on assignment.

When you select “On Assignment” as the employment type on the profile information page, a new section will appear allowing you to capture all assignment-specific details.

This ensures all relevant information is available early on and supports a smoother, compliant assignment process.
Learn more here.

You can now save assignment exploration requests as a draft at any time during submission.

This allows you to pause and continue later if some information isn’t available yet — without losing progress.

Why this helps

Prevents data loss during longer or more complex assignment setups. Gives you flexibility to collect missing details before final submission. Available on every page of the assignment submission flow

Learn how to save your progress here.